Last Updated: [04/02/2026]

1. INTERPRETATION AND DEFINITIONS

Company: Refers to Active Rooter and Plumber Inc., Los Angeles, CA.

Service: Refers to the Website (activerooterandplumber.com) and the professional plumbing services provided by the Company.

You: Means the individual or company accessing the Service.

Goods: Refer to the plumbing fixtures, parts, or units (heaters, pumps) offered for sale or installation.

2. ACKNOWLEDGEMENT

These Terms and Conditions govern the relationship between You and the Company. By accessing our website or booking a service, you represent that you are at least 18 years of age and agree to be bound by these Terms.

3. SMS & COMMUNICATION (A2P COMPLIANCE)

By providing your phone number, you expressly consent to receive SMS/MMS messages from Active Rooter and Plumber Inc. for appointment confirmations, technician tracking, and marketing updates.

Opt-Out: You can cancel the SMS service at any time by texting “STOP“.

Help: Reply “HELP” for assistance.

Rates: Message and data rates may apply. Carriers are not liable for delayed or undelivered messages.

4. PLACING ORDERS & SERVICE REQUESTS

Accuracy: You warrant that all information provided (address, water heater type, etc.) is true.

Price Inaccuracies: We reserve the right to correct any pricing errors on the website. A website “estimate” is not a final contract.

Payments: Payments are processed via [Insert Processor, e.g., Stripe/Square]. You grant us the right to provide your information to these third parties to facilitate payment.

5. CALIFORNIA SERVICE SPECIFICS

Home Improvement Contracts (HIC): For any job over $500, California law requires a signed HIC. These website terms supplement, but do not replace, that contract.

Mechanics Lien Warning: Any contractor or supplier who helps improve your property but is not paid may record a mechanics lien against your property.

Cancellation Rights: You have a legal right to cancel most home service contracts within 3 business days (5 days for seniors 65+).

6. LIMITATION OF LIABILITY

To the maximum extent permitted by California law, the Company’s entire liability for any claim arising out of our services shall be limited to the amount actually paid by You. Active Rooter and Plumber Inc. shall not be liable for any indirect, incidental, or consequential damages (including water damage from pre-existing faulty piping).